ISPL Support Services opens 150-seat Chennai facility for AI-human call center growth

ISPL Support Services moved into a new office in Chennai in May 2026 and says the larger space will support up to 150 seats for its AI-human integrated call centre model. The expansion is intended to help the customer support and outsourcing company scale operations, add jobs and roll out new support technologies.

Why it matters: - The new Chennai facility gives ISPL Support Services room to expand its customer support and business process outsourcing business. - The 150-seat setup is designed to support faster service, more automation and more personalized customer interactions. - The move positions ISPL to pursue more AI-human integrated call centre work across multiple industries.

What happened: - ISPL Support Services moved into a new state-of-the-art office facility in May 2026. - The company says the new site in Chennai can accommodate up to 150 people. - The expansion is part of ISPL Support Services' sustained growth and broader expansion plan.

The details: - The company plans to use the new facility to serve clients across various industries. - ISPL Support Services says the site will support new customer support technologies and future service delivery. - The company expects AI-powered tools to work alongside human agents. - ISPL says the combined model will improve response times, customer knowledge, quality control and support outcomes. - The expansion is also expected to create new job opportunities. - ISPL Support Services provides customer support, call centre operations, business process outsourcing, CRM solutions and technology-enabled customer engagement services.

Between the lines: - The move reflects a broader shift in customer service toward hybrid models that combine automation with human support. - ISPL is betting that clients will want lower friction and faster handling without losing the empathy and judgment of live agents. - The larger office also signals that the company expects enough demand to justify more staff and more technology investment. - A spokesman for ISPL Support Services called the relocation a significant step forward for the company's growth.

What's next: - ISPL Support Services plans to use the new office as a base for innovation and next-generation call centre development. - The company says future service delivery will rely on both AI-driven automation and skilled support teams. - The expanded facility is expected to support the next stage of growth for the business.